If you have forgotten your login details or need assistance with your membership, please email us at: firstname.lastname@example.org, or call 1800 138 029.
Members please note: If you joined since August 2014, you created your own username and password to log in.
If you joined prior to August 2014, then by default:
- Your membership number (found on your Can’t Wait Card) is your user name
- Your Surname is your password (first letter must be capital)
Important: We recommend using Google Chrome or Mozilla Firefox when accessing our Member’s Area, as our portal is currently experiencing known issues with Apple devices and older Microsoft devices.
Not a member?
Check out our member benefits page to see what’s included.