For members that joined before 1 August 2014, by default:
- Your membership number (found on your Can’t Wait card) is your user name
- Your Surname is your password (case sensitive)
If you joined CCA after 1 August 2014, you were able to set up your own username and password.
If you have forgotten your login details or need assistance with your membership, please email us at: firstname.lastname@example.org, or call 1800 138 029.
Important: We recommend using Google Chrome or Mozilla Firefox when accessing our Member’s Area, as our portal is currently experiencing known issues with Apple Safari and Microsoft Internet Explorer.
Not already a member? Check out our member benefits page to see what’s included.