Log In

If you have forgotten your login details or need assistance with your membership, please email us at: [email protected], or call 1800 138 029.

Your login details

If you joined after August 2014, you created your own username and password to log in.

If you joined prior to August 2014, then by default:

  • Your membership number (found on your Can’t Wait Card) is your user name
  • Your Surname is your password (first letter must be capital)

Important: We recommend using Google Chrome or Mozilla Firefox when accessing our Member’s Area, as our portal is currently experiencing known issues with Apple devices and older Microsoft devices.

Not a member?

Check out our member benefits page to see what’s included.