If you have forgotten your login details or need assistance with your membership, please email us at: [email protected], or call 1800 138 029.
Prefer to renew manually? Download this form and fill it out and send it to us.
When logging in, please note the following:
- If you joined after August 2014, you created your own username and password to log in.
- If you joined prior to August 2014, then by default:
- Your membership number (found on your Can’t Wait Card) is your user name
- Your Surname is your password (first letter must be capital)
- Your username is not your email address.
- We recommend using Google Chrome or Mozilla Firefox when accessing our Member’s Area, as our portal is currently experiencing known issues with Apple devices and some other platforms
Not a member?
Check out our member benefits page to see what’s included.