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IBD Helpline
The IBD Helpline is a free national telephone service we offer that provides support, information, counselling and referrals for those living with IBD, and interested parties.
It is NOT a 24/7 Crisis Line offering immediate help to people in emotional or medical crisis. CCA advises that if there is an emergency, please contact your nearest hospital or local GP.
Specifically, our IBD Help line provides
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Access to an experienced volunteer counsellor for emotional support and coping strategies
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Referrals to dietitians, psychologists, gastroenterologists, hospitals, and other relevant services
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Access to an IBD Nurse for specific medical questions
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Information on overseas travel in relation to your IBD
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Information on insurance options and referrals to various agencies
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Referral to legal advice
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CCA directly provides information on
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What is IBD
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Our services
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Membership and member benefits
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Accessing information from our website
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Donating or fundraising for CCA
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Volunteering for CCA
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Support groups available and telephone peer support
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IBD Forums and Symposiums
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Information contained in our magazine
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Please note that the Helpline is manned between 9am and 5pm (EST), Monday - Friday. Outside of these hours, or when all lines are busy, please leave a message and CCA will return your call.